Apartment Hotel Coordinator @ Charly Lübeck (m/f/d)

Permanent employee, Full-time · Lübeck

What makes the sparks fly

Friends describe you as the best possible host and creating unforgettable guest experiences makes your heart beat faster? Then you should definitely keep reading. 

Charly hospitality redefines the term “hotel” and brings the lifestyle of ”place to call home” hopping to a level never seen before. The unique experience of our guests is composed of completely digitised processes, the focus on personal needs and authenticity, sustainability and our charmingly designed hotels - hosted by the special soul of Charly. We create spaces for an exciting lifestyle - let’s see how you can be part of that journey!

Why this is your opportunity
You are the soul of our Charly location in Lübeck. You’re the go-to person for our guests. You make sure that they will never forget their stay.
  • You are the only person on site and independently take care of the smooth operational process: communication and coordination of external partners (e.g. cleaning), quality management, maintenance of the entire hotel, guest care, emergency management
  • You keep an eye on all details on site, always take care of maintaining the quality in the entire hotel and solve problems on your own initiative
  • Your goal is to provide all guests with an optimal and unique experience, you always have an open ear for the guests (on site and as customer support) and their issues
  • Constant exchange with the operations team in Munich and Amsterdam for the implementation and improvement of various operational processes on site
Why we’ll love you
  • Any kind of professional experience in the sector of tourism, hospitality or similar is a plus
  • You are a caretaker in a charmingly and natural way:  customer-oriented mindset, independent and structured way of working, hands-on mentality with proactive solution thinking
  • Ability to work under pressure, multitask and keep an overview in a fast paced work environment
  • Business fluent command of German and English required, other languages would be great
  • A true Charly soon to be crew member: an open-minded and passionate soul, who can’t wait to tackle the next challenges and get things going
Why you’ll love us
  • The self-realizer: with your monthly personal development budget you can choose your own journey
  • The free soul: of course your workplace is the hotel but you will still have the flexibility to work from anywhere you want since you cannot be around 24/7
  • The doer: take risks and make your own decisions, you’re your own captain
  • The socializer: enjoy several social events and our unique team spirit
  • The adventurous traveller: your personal travel budget supports your exciting travel plans
About us

We are experience-creators, tech enthusiasts and people lovers. With Charly, we enable our users to actively embrace the possibilities of working and living wherever, whenever, for a more flexible work-life harmony. As an operator, we're running forward-thinking workspace & accommodation solutions for the digitally embracing and digital-native generations. As a tech platform, we're building a software product to enable employees and employers to embrace the possibilities of new life.

As a possible new crew member, we always encourage you to move forward with new ideas to make (y)our vision grow and flow. We encourage you to be yourself and have fun. We like having a good time at work, not just outside of it. There's no need to hide your random quirks or awkward dance moves from us. The crew works from our current offices in Munich, Amsterdam and Berlin or remotely from wherever the Charly heart takes them.

The Charly crew looks like the perfect match for you? Show us who you are & send us your application, we’re always happy to meet inspiring people!

Be our next crew member..
We love to connect with interesting people who are ready for new challenges. Thank you for your interest in joining the Charly crew and the exciting journey ahead of us. Please fill out the following short form. Should you have difficulties, please send an email to team@charly-group.com.

Please upload your CV and show us why you would be the perfect fit for us!

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